FAQ.
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How can we download the static data information?
Answer
We have few functions available which are explained in documentation in details and you can easily download the same as per your requirements.
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Can we get excel sheet for static data?
Answer
No, we can’t provide the excel format for static data, this can only be downloaded by accessing web-services.
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Can we request for any specific hotel in availability request?
Answer
Yes, you can request a specific hotel with the help of Hotel ID or Property ID. A maximum of 250 hotels you can search in single request with the help of Hotel IDs.
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How many hotels can be requested in a request?
Answer
Maximum 250 hotels you can search in single request while you making search based on Hotel Id or Property ID; while you making availability search based on city id than we would be sending all available hotels as per your requested occupancy.
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How can we request for multiple rooms?
Answer
Currently we support only single room in XML; we are in process to implement bookings for multiple rooms through XML connectivity.
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What would be the OccupancyID for different passengers?
Answer
You always needs to submit ZERO as OccupancyID and our system would returning the hotel rooms available on the basis of passengers you have requested.
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Is there any limitation for maximum number of passengers?
Answer
No, you can send request as per your requirements, we would be responding with all available rooms within our system as per your request.
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Can we make booking with same passenger names?
Answer
No, our system requires the unique passenger names to make the booking confirmation, If you pass same passenger name for more than 1 passenger our system would return an error.
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Do we require to white-list IP for getting access to XML services?
Answer
No, there is no need to white-list IP address; you can get response from our API by just passing the correct access credentials.
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Do we require sending age for child in booking request?
Answer
Yes, it’s mandatory to provide child age for every child you requesting for booking confirmation.
Kindly note here, even if you don’t making a booking for child, you still require to send value under CHILD node as ZERO. -
Do we have separate TEST environment for bookings?
Answer
No, we don’t have a separate TEST environment to perform test bookings, we used to provide test account details and all the bookings creating by using test account are automatically treated as test bookings.
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Do you apply cache for room price?
Answer
Yes we do apply cache when returning room price in hotel availability; but we always recommend to call pre-book method before sending us booking confirmation request, because response in pre-book would be the final price which is based on LIVE calculations for hotel room rate.
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How often we require downloading static database?
Answer
We recommend updating static database in every 15 days interval.
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How many maximum nights of hotel booking is allowed in XML API?
Answer
You can book a hotel upto maximum of 10 Nights under XML API.